An IT project manager has many roles and responsibilities to fulfill when undertaking an information technology project. At every stage the IT PM is there to oversee the project’s development – from the initial project planning and consultation with clients and service providers through to the final delivery of the new software, hardware or communications systems.
IT project managers take care of the planning, budgeting and reporting of the project and are also responsible for managing and guiding their IT team, troubleshooting issues as they arise, and liaising between IT departments and the IT project stakeholders.
What are the main duties of an IT Project Manager?
Consultation – an IT PM has to consult with the client and with service and product providers to define the project goals, scope, deliverables and expectations. The PM works closely with the client to determine the desired outcomes of the project and come to a deeper understanding of the client’s budget, time frame and other constraints.
Planning – The IT PM is responsible for closely assessing the available resources and choosing the right way forward for the project. The PM examines what personnel, equipment and products are available for the project and how much of the budget can be allocated to each resource. They then define the project timeline and outline what milestones need to be achieved at each increment.
Staffing – The IT PM must choose staff for the job, carefully assessing the individual skills and abilities of the team. PMs must manage the staff and ensure they are meeting project expectations.
Monitoring – The PM must monitor the development of the project and ensure all project milestones are met on time and on budget while keeping detailed records to communicate results and related issues with the client.
Documentation – IT project management involves careful documentation and reporting of all project activities. Record keeping makes the project management process accountable and enables better communication.
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